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Questions about a product, an order, or verifying authenticity? Our wellness concierge replies within 24 hours — usually within a few.
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Quick Answers
Inside Dhaka: 24–48 hours. Outside Dhaka: 2–4 working days via our trusted couriers.
Every bottle ships sealed with a holographic A&Z sticker. Match the batch code on our Authenticity page or message us a photo and we'll confirm.
Unopened, sealed items can be returned within 7 days of delivery. See our Shipping & Returns policy for details.
Tickets submitted here are answered within 24 hours, usually much faster during business hours.